Yes. We offer complimentary Arenal planning guidance for travelers considering activities and transportation through Tours in Arenal.

Share your travel dates, accommodation, group, interests and approximate budget, and a local travel advisor will recommend a practical combination of experiences for your stay.

Recommendations are subject to availability and do not represent confirmed reservations. Activities, transportation, prices and schedules are confirmed only after the applicable booking requirements have been completed.

Your recommendations may include:

• Activities suited to your interests and group.
• A realistic suggested schedule.
• Transportation guidance.
• Options for private or shared experiences.
• Practical advice about combining activities.

The itinerary is intended to help you make informed decisions. Exact inclusions depend on the information you provide and the services available for your dates.

Hotel reservations, flights and services not specifically confirmed by Tours in Arenal are not automatically included.

As a general planning guideline, three to four nights provide enough time to combine several of Arenal’s main experiences without making every day feel rushed.

A shorter stay can work if you have specific priorities. Five nights or more may be better for travelers who want a slower pace, several adventure activities or more time for nature and relaxation.

The right duration depends on your arrival time, transportation, interests and the pace you prefer.

Arenal can be visited throughout the year, but weather conditions are variable and rain can occur during any season.

Some periods tend to have more sunshine, while greener months may bring more frequent rain and lush scenery. Conditions can also change during the same day.

We recommend planning with some flexibility, bringing suitable rain protection and choosing activities according to current conditions rather than relying entirely on seasonal expectations.

Not always.

A rental car can be useful if you want greater independence, are staying outside central La Fortuna or plan to visit several destinations. Travelers may also combine airport transfers, shared shuttles, private transportation and tours that include pickup.

The best option depends on your route, accommodation, schedule, group size and comfort with driving. Our local team can help you compare the available alternatives.

Our main expertise is Arenal and La Fortuna. We can help organize activities, local transportation and selected transfers connecting Arenal with other Costa Rica destinations.

Assistance with a wider multi-destination itinerary may be available depending on the route, services requested and scope of the trip. Contact us so we can confirm what we can coordinate before making travel arrangements.

We are only responsible for services booked and confirmed through Tours in Arenal.

No destination is completely risk-free.

Visitors should use normal travel precautions in La Fortuna and throughout Costa Rica: remain aware of their surroundings, protect valuables, use reputable transportation and avoid leaving belongings unattended.

Travelers should also review current government travel guidance before departure and follow instructions from local authorities and activity providers. 

For emergencies in Costa Rica, call 911.

The best tour depends on what you want to experience.

Popular options include volcano trails, hanging bridges, wildlife observation, La Fortuna Waterfall, hot springs, rafting, canyoning, ziplining and coffee or chocolate experiences.

When recommending an activity, we consider factors such as:

• Interests.
• Ages of the travelers.
• Physical activity level.
• Available time.
• Location of the accommodation.
• Transportation needs.
• Budget.
• Preferred pace.

Tell us about your group and we will help you narrow down the options.

Yes. We can help arrange selected private tours and personalized experiences for couples, families and groups seeking greater privacy or flexibility.

Private services are subject to availability, operator requirements and possible minimum charges. Exact schedules, inclusions, pickup arrangements and customization options will be confirmed before payment.

“Private” means that the reserved service is intended for your party; it does not necessarily mean that every attraction or location visited will be closed to other visitors.

Many Arenal activities can be enjoyed by families, but suitability depends on the specific tour and the children’s ages, height, physical ability and comfort level.

Some activities have minimum age, height, weight or participation requirements established by the operator. These requirements may not be waived.

Please share the ages of all children before booking so we can recommend appropriate options and verify the applicable restrictions.

Suitability varies considerably between activities.

Trails, hanging bridges, stairs, uneven surfaces, boats and adventure equipment may make certain experiences unsuitable for some travelers. Health conditions, recent injuries, pregnancy and mobility limitations can also affect participation.

Please tell us about any relevant needs before booking. We will request information from the provider, but travelers remain responsible for consulting a medical professional when appropriate and deciding whether they can participate safely.

Accessibility should not be assumed until it has been specifically confirmed.

Tours in Arenal helps travelers compare, select and reserve experiences. Most activities are operated by independent local tour providers identified in the booking information or travel voucher.

The operating provider is responsible for conducting the activity, assigning guides, applying safety procedures and determining whether conditions are suitable for participation.

We remain available to help communicate with the provider regarding reservations made through Tours in Arenal.

Pickup arrangements vary by activity and provider.

Some tours include transportation from selected hotels in or near La Fortuna. Others require guests to meet at a designated location or may charge an additional transportation fee.

Your confirmation will specify:

• Whether pickup is included.
• The pickup location.
• The estimated pickup time or window.
• Any additional transportation cost.

Please verify these details before the activity date.

Meals and snacks are included only when stated in the activity description or confirmation.

Please inform us of allergies or dietary needs before booking. We will communicate the request to the provider, but availability may vary and special requests cannot be guaranteed unless confirmed in writing.

Travelers with serious allergies should carry any necessary medication and communicate directly with the guide upon arrival.

We recommend booking once your travel dates and priorities are reasonably clear.

Availability can become limited during holiday periods, weekends and other high-demand dates, particularly for private experiences, transportation and activities with small group sizes.

Last-minute reservations may still be possible, but specific departure times, vehicles or tours cannot be guaranteed until confirmed.

Many Arenal activities operate in light or moderate rain. Rain alone does not necessarily mean that an activity will be cancelled.

The operating provider determines whether conditions are safe. Decisions may depend on rainfall, river levels, visibility, lightning, road conditions and official guidance.

We recommend arriving prepared with appropriate clothing and following the instructions given by the guide or operator.

When an operator cancels an activity, we will communicate the available options under that provider’s policy.

Depending on availability and the circumstances, options may include:

• Rescheduling.
• Selecting an alternative activity.
• Receiving a credit.
• Requesting an applicable refund.

An immediate or equivalent replacement cannot be guaranteed. Alternative services may have different prices, schedules, requirements or cancellation terms. No replacement will be booked without the traveler’s approval.

The terms applicable to the confirmed reservation will determine the final outcome.

Late arrival may reduce the duration of an activity or result in the provider departing without the traveler.

Missed tours, no-shows and unused portions of a service may be non-refundable under the provider’s policy.

Contact us and the operating provider as soon as you know you may be delayed. We will try to assist, but rescheduling or reimbursement cannot be guaranteed.

We can help arrange private and shared transportation on selected routes between La Fortuna and Costa Rica’s main international airports.

Availability, departure times, pickup conditions and prices depend on the date, route, number of passengers and service selected.

Please provide your complete flight information, luggage requirements and accommodation details before confirmation.

Yes. We can help request transportation between Arenal and many common Costa Rica destinations.

Available services may include:

• Shared shuttles.
• Private transfers.
• Lake crossings.
• Rental car options.

Not every service operates on every route or date. Send us your departure point, destination, travel date, group size and luggage information so we can verify the available options.

Private Transportation

The vehicle is reserved for your party. Pickup is coordinated for an agreed time and the route is generally more direct, although travel time can still be affected by traffic, weather, road conditions and requested stops.

Shared Transportation

Passengers travel with other guests. Services normally follow fixed schedules, established routes and pickup windows. Additional stops may be made to collect or drop off passengers.

All travel times are estimates and should not be treated as guaranteed arrival times.

We can help travelers review available rental-car options through selected providers.

Rental rates, deposits, insurance, driver requirements, vehicle categories and pickup conditions are determined by the rental company. Travelers should review the rental agreement carefully before accepting the vehicle.

A requested vehicle model cannot always be guaranteed; providers may confirm a category or a comparable vehicle instead.

Child seats, additional luggage capacity and accessible transportation may be available on request.

Please provide the ages of children, number and size of luggage pieces, mobility requirements and any oversized equipment before booking.

Requests are not guaranteed until the transportation provider confirms them in writing. Additional charges may apply.

Tours in Arenal combines direct booking with local travel guidance.

Instead of leaving you to compare every option alone, our team can help you:

• Understand the differences between experiences.
• Choose activities suited to your group.
• Build a realistic schedule.
• Coordinate tours and transportation.
• Communicate with providers included in your reservation.

Our role is to make planning clearer and more manageable while allowing you to choose the level of assistance you need.

We are based in La Fortuna and focus on helping travelers experience Arenal.

You can explore and book activities directly or ask a local travel advisor for personalized recommendations. Our approach combines local knowledge, carefully selected services and human assistance without requiring every traveler to use a full planning service.

Our recommendations are based on the information you provide, current availability and the requirements of each provider.

A request, itinerary recommendation or online selection is not necessarily a confirmed reservation.

Your booking is confirmed only after you receive written confirmation and complete any required payment. The confirmation should identify the service, date, participants, pickup details and applicable terms.

Prices, schedules and availability may change before confirmation.

We can assist with questions related to services booked through Tours in Arenal during our published business hours.

Response times may vary according to demand, the time of contact and the type of request. Changes remain subject to provider availability and policy.

For an active tour or transportation service, also use the provider contact information included in your voucher. For medical, police or other emergencies in Costa Rica, call 911.

This service should not be described as continuous or 24-hour support unless that capability is formally implemented.

You can contact our team through WhatsApp, email or the planning form on our website.

To help us respond efficiently, include:

• Travel dates.
• Number and ages of travelers.
• Accommodation.
• Activities of interest.
• Transportation needs.
• Approximate budget.
• Any mobility, dietary or special requirements.

Button: Talk to a Local Travel Advisor

You do not need to have every detail figured out before contacting us.

Tell us about your dates, group and travel style. A local travel advisor will help you understand the available options and identify the experiences and transportation that may work best for your stay.